Already Testing Your INR at Home?

Publication Date: 
Tue, 07/12/2016

To submit your INR test result to Alere, you can either call 1.855.209.8400 or you can submit your result online with the Alere CoagClinic® INR portal.

Important Testing Reminders

  • After each test, make a note of your test result in your log book. Call Alere for a new log book.
  • Use only one method to report your results. Do NOT report your results by both phone and internet.
  • It is recommended that you test on a weekday and before noon to allow enough time for your doctor to evaluate your result.

Trouble Shooting

For testing assistance or questions, please call Alere at 1.877.262.4669.

Roche CoaguChek® XS System Video Demo


For meter technical assistance, questions regarding the handling of your meter, meter performance, or care of the meter:

  • Alere INRatio®2 Product Support - 1.877.866.5313 

Alere INRatio® and INRatio®2 PT/INR Monitoring System Voluntary Withdrawal

Alere is initiating a voluntary withdrawal for the Alere INRatio® and INRatio®2 PT/INR Monitor System. If you or your patients use the Alere INRatio® or INRatio® 2 Monitor and INRatio® Test Strips, you may be affected.

Learn more about the INRatio®PT/INR Monitoring System Voluntary Withdrawal

  • ITC ProTime® Technical Support - 1.800.631.5945
The ProTime Microcoagulation System® was discontinued March 31, 2015.
  • Roche Diagnostic Technical Service Center - 1.800.428.4674